Sales Testimonials

See what our customers say about us.


"We chose to use Richard Saunders as our Estate Agent for the sale of our property because of their long-standing presence and reputation locally, and this was absolutely the best decision for us. From the outset staff were professional in their approach in supporting us with preparing the sales particulars and made every effort to ensure we were satisfied with the marketing products before posting on line. By luck, the house we decided to purchase was also marketed by Richard Saunders and so we had the double benefit of an expert, and experienced organisation handling both our sale and purchase. When there were the inevitable complexities, staff continued to work on our behalf to ensure we were kept up to date with progress, and maintained excellent communication channels throughout the chain, which all helped to reduce our stress levels! Andy Garrett, who was our main contact point at the Banstead office, was an absolute exemplar and stand-out agent for us, alongside Edward Saunders, who was brilliant at stepping in when Andy wasn’t available.
We would have no hesitation in using Richard Saunders again if ever we decided to embark on the sale/purchase journey, and certainly would recommend them as an excellent agency, who knows the local market well and looked after us as customers."
Mr and Mrs C. - sold in Chipstead, bought in Tadworth
I would like to thank everyone who works at Richard Saunders estate agents, they advertised my house,  found a buyer and stayed with it through Brexit and I would have thought one of the most draining sales they have carried out . If not for their professionalism and experience over the years I am sure the sale would have fallen down. I would just like to thank Richard and his team for all their hard work
Mr B - sold in Chipstead
"The professional, courteous and friendly advice of the Saunders team helped immensely to secure a favourable outcome. They also demonstrated great patience over the many stops and starts of our sale and kept us informed of the state of play at all stages. They did not hesitate to liaise with other agents where it was necessary. Having bought our bungalow through Richard Saunders 18 years ago, we automatically decided to ask them to sell it for us. It was a good decision."
Mr and Mrs B. - sold in Banstead
Thank you so much for all your work...your excellent advice was much appreciated.
Mr and Mrs F.  - sold in Ewell and bought in Chipstead

Your advice regarding the market in general and specifically regarding our property, was extremely helpful. Not only was your valuation of our property spot on, but your impartial advice regarding the market conditions was really useful in our negotiations on the property we were buying. In fact, it is probably fair to say that your advice actually saved us a considerable sum of money, so for that we are very grateful.

Mr and Mrs T. - sold in Kingswood
Just a quick note ‘thank you’ to both of you for your patience with my numerous calls over the past weeks!
Mrs K.  - sold in Kingwood
I would like you to pass on our thanks to your staff at the Banstead office for all their hard work and support throughout this transaction. It has been a difficult process for everyone involved but Andy and Edward have been excellent. I am sure that they have worked very hard on our behalf and I would like to thank Edward, in particular, for his tenacity and his patience when matters became difficult. I would have no hesitation in recommending the Banstead office for the quality of service received regarding the sale of our home.
Mr and Mrs O. - sold in Banstead
Through the sale of my mother's property, Saunders' care & professionalism was faultless.
They kept me cheerfully informed and got the price.

Mrs H. sold mother's house in Walton on the Hill

Mrs H. - sold mother's house in Walton on the Hill
Susan and I were very impressed by all the hard work and your staff did, which eventually resulted in achieving the sale.  It was not an easy task and you showed great patience and determination over a lengthy period. I appreciate how thoughtful you were and how you went out of your way to keep me, Susan and my solicitor informed of events as they occurred.
Mrs H.    -  sold in Banstead
Many thanks for all you help in selling & buying my houses.  I am eternally grateful for your support….
Mrs H.    -  sold and bought in Banstead
the service and advice we have had has been excellent, we are delighted with your company and when the opportunity arises, we would certainly recommend you
Mrs P. and Mr C. - sold in Tadworth
Thank you so very much for the work you have put into making this happen and I appreciate your tenaciousness over many months.  You and the staff have been nothing but informative and gracious and a pleasure to communicate with.
Mrs M. - Sold in Banstead
Being unfamiliar with the UK housing market, we set out to obtain an agent in whom we had confidence….led us to feeling very comfortable in selecting your firm…..this feeling proved to be fully justified.  Having lived at ( the house ) for 46 years, selling the family home was an emotional experience…both of you showed great personal sensitivity to what the family was expecting and indeed, you brightened our days with your cheerful and friendly interaction.  Needless to say, we would have no hesitation in recommending you and your firm to others…
Mr F. and Mrs F.    -  Canada.  Sale of house in Kingswood
I would like to take this opportunity to thank you and your team for the excellent service you have given us and to say how pleased we are with the outcome……very positive and professional…
Mrs W.   -  sold in Banstead
I wanted to write a few words to thank you for all the help you gave us with the sale of the flat in Banstead....we valued your advice....everyone in your office seemed always to know the latest in the situation - we were so grateful.  Thank you for giving us a splendid professional service and personal attention.
Mr B. - Sold In Banstead
Thanks for all your help, advice and continued support….
Mr and Mrs D.   -  sold in Banstead and bought in Kingswood
Thank you so much for all your help with buying and selling...It often felt like we were never going to get here but thanks to you and the team at Saunders, we finally made it...
Mr and Mrs B. - sold in Banstead, bought in Kingswood.
I just wanted to thank you, Mr Garrett and the rest of your splendid team for all the help I received when selling my home
Miss B. - Sold in Banstead
We thank you for your help and professionalism….
**** UK ( Global Corporate Client ) - Sale of house in Carshalton Beeches
We would like to thank you and the team……for the help and support during the sale of our bungalow.  Your team worked most efficiently and effectively...
Mr and Mrs R. - sold in South Sutton.
I'd just like to thank you and your staff for the way you dealt with the sale of my mother's house. You were helpful and efficient throughout - a pleasure to deal with.  I know estate agents don't get a good press but you have completely confounded the stereotype!  I'd be happy to give you a reference if ever you should need one.
Mrs F. - sold mother's house in Banstead.
You give estate agents a good name!  I have been enormously impressed by your firm and I am very grateful for all you have done in the sale of my house.  Thank you for a thoroughly professional service in selling my house.
Mr P.    -  sold in South Sutton
Many thanks for managing our house move so well....
Mr and Mrs D.    -  sold in Lower Kingswood
Thank you to you and your team for a job well done.
You all behaved in an exemplary way, a cracking example of customer service.

Dr M. - sold in Kingswood

Dr. M - sold in Kingswood
We would like to take this opportunity to thank you for your advice and support during the past few weeks..You and your team have been most helpful and professional in all our dealings with you.  May you long prosper!
Mr and Mrs M. - sold in Kingswood
Just a note to thank you and your colleagues so much in helping us with our purchase.
Mr and Mrs J. - bought in Chipstead
The firm acted in a professional and efficient manner and were supportive and helpful.
Mrs F. - sold in Kingswood
They could not have been more helpful or better....I chose Richard Saunders after I had many estimates, heard local reports...Richard Saunders were highly recommended to me...they dealt with some difficult buyers, taking the stress off me.
Dr D. - sold in Banstead
An excellent firm to do business with
******* Ltd - National House-builder - sold in Kingswood
...the service and advice we have had has been excellent, we are delighted with your company and when the opportunity arises, we would certainly recommend you.
Mrs P. and Mr C. - sold in Tadworth

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